Lilybetts Catering

Terms and Conditions

National Wedding Caterer of the Year 2023 & 2024 - Payment of your deposit confirms acceptance of these terms. Please read carefully; contact us with any questions.​

Deposits & Cancellations

• Deposit (10% of total) is non-refundable and non-transferable.

• Cancellation 14+ days prior: deposit retained only.

• Cancellation 8–13 days prior: 50% of total due.

• Cancellation 7 days or less: 100% of total due.

Client-Provided Food or Desserts

Please supply your own servingware, napkins and cutlery. Cakes must be pre-cut. Client items must be kept on a separate table.

Menus

We aim to deliver your chosen menu exactly. Occasional supplier issues may require equivalent substitutions of equal or higher quality.

Crockery, Napkins & Cutlery 

Not included as standard; available at additional cost. Provided only for the confirmed guest count.

Equipment

• Reusable platters and décor: leave all items at the venue for collection the following morning. Missing items will be invoiced at replacement cost.

• No morning access: disposable platters supplied (table décor package excluded).

• Food clearance at event end is not included.

Allergies

Kitchen handles nuts; cross-contamination possible. Allergen details listed per menu. Bespoke allergen platters available on request.

Hot Food (where applicable)

5-star hygiene rating. Food served at safe temperatures. Leftovers remain on-site for disposal; no take-home or reheating permitted.

Final Details & Payment

• Final numbers and menu selection: 3 weeks prior.

• Balance due: 2 weeks prior.