Contact us through our website, email or phone to check availability for your chosen date and to make sure we deliver to your venue. We will then take some details and inform you how to pay a deposit to secure your booking

We ask for a 10% or £50 deposit to secure your booking. The balance of your event is due 2 weeks before. If you wish to pay in instalments please contact us

We offer free delivery to Ellesmere Port, a small delivery collection charge is added to Wirral, Chester and other areas. You will be notified of this when booking

We cater for gluten free, dairy free and vegan diets. All our platters are prepared in our 5 star food hygiene rated premises. Within our kitchen the following 14 allergens are present, Milk, gluten, eggs, sulphur dioxide, mustard, celery, soya, lupin, fish, nuts, peanuts, molluscs, crustaceans and sesame seeds. Individual allergen platters are available at £8.00 each Please order these when booking ​ ​

We can make small changes to buffets e.g. no pickle on cheese sandwiches. However if you wish to swap items this may incur an additional charge

Yes certainly, please contact us to discuss. We have catered a large number of bespoke buffets over the years from vegan, vegetarian and lots of other types. We will happily discuss options with you and can work with your budget

These items are an additional charge and are fully recyclable. You can of course choose to provide these yourself. Bowls, napkins and cutlery for hot dishes are £10 per dish. Plates, napkins and cutlery (were required for buffet choice) from £12 - dependant on number of guests. Plates, napkins, bowls and cutlery (were required for buffet choice) from £12 - dependant on number of guests.

Yes certainly. We do ask that any food you provide is placed on a separate table as it invalidates our insurance

The system we use emails quotes out separately, sometimes due to updates your email may end up in your junk or spam folder. To prevent this happening again please add enquiries@lilybettscatering to your safe sender list.

When you pay a deposit our terms and conditions state that these are non refundable. However we understand that sometimes things happen that are beyond your control and we will try and work with you to reschedule your booking (subject to availability) Please note if you cancel your booking within 7 days of your event the full balance is payable If you cancel 14-8 days prior to your event 50% of your booking will be chargeable If something happens please contact us at your earliest convenience

Absolutely. Contact us to reserve your booking and we can provisionally hold the date for 3 days whilst you, check the menus, check with family, decide on your menu

The cut off date for changes to your booking is 3 weeks before your event. Please contact us as soon as you know what you would like to change or add. we will amend your order and email over a copy for you